ITM Web of Conferences

Process Management Models in Service Enterprises: A Systematic Literature Review

Daniela Feversani, Valeria De Castro and Esperanza Marcos

ITM Web Conf., 41 (2022) 01006

Published online: 08 February 2022

DOI: 10.1051/itmconf/20224101006

Daniela Feversani

Valeria De Castro

Esperanza Marcos

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