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Chronicles of the midnight strain: Exploring graveyard shift stress and its impact on employee burnout in call centers

Sahilali Saiyed, I-Tung Shih, Bushra Urooj, Eko Hariyadi and Kuo-Ching Chiou

ITM Web Conf., 65 (2024) 05002

Published online: 16 July 2024

DOI: 10.1051/itmconf/20246505002

Sahilali Saiyed

I-Tung Shih

Bushra Urooj

Eko Hariyadi

Kuo-Ching Chiou

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