Customer Intelligence in the Cultural Sector: The Case of a Quebec Museum Thang Le Dinh, Nguyen Anh Khoa Dam, Hédia El Ourabi, William Menvielle, Léo Trespeuch and Saïd Zouiten ITM Web Conf., 66 (2024) 01003 Published online: 13 August 2024 DOI: 10.1051/itmconf/20246601003