ITM Web Conf.
Volume 21, 2018Computing in Science and Technology (CST 2018)
|Number of page(s)||8|
|Published online||12 October 2018|
Automatically conducted learning from textually expressed vacationers’ opinions
Rzeszów University of Technology, Al. Powstańców Warszawy 12, 35-959 - Rzeszów, Poland
* Corresponding author: email@example.com
The automatically conducted consumers’ opinions investigation is one of the most interesting potential applications of text analytics. In our study we perform a two steps procedure of learning from the textually expressed reviews concerning hotel services offered by a travel company. In the first stage we accomplish the necessary Extract-Transform-Load process utilizing one of the available web portals and required language resources. In the second stage each of the suitably pre-processed opinions is “linguistically evaluated”, which results in a vector of numeric indicators characterizing its sentiment.
© The Authors, published by EDP Sciences, 2018
This is an open access article distributed under the terms of the Creative Commons Attribution License 4.0 (http://creativecommons.org/licenses/by/4.0), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
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