ITM Web Conf.
Volume 29, 20191st International Conference on Computational Methods and Applications in Engineering (ICCMAE 2018)
|Number of page(s)
|Applications in Information Technologies
|15 October 2019
Alerts and Notifications for Smart Citizens
Politehnica University of Timisoara, Multimedia Center,
Bd. Vasile Pârvan Nr. 2,
* Corresponding author: email@example.com
Smart cities function on the premises of efficiency and transparency. One of the key requests of smart citizens is to be informed, through modern, digital and personalized means, of issues that might affect them: utility cut-offs, changes in public transportation, exceeding levels of pollutants and so on. In this research, we implement an extension — to an existing smart city notification platform — that consists of a notification and alert module build as a chatbot for Facebook Messenger. We describe the sources of notification data, how we designed the chatbot and current possibilities for users to interact with it and be notified. We also relate on future plans on improving the chatbot.
© The Authors, published by EDP Sciences, 2019
This is an Open Access article distributed under the terms of the Creative Commons Attribution License 4.0, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
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