ITM Web Conf.
Volume 62, 2024International Conference on Exploring Service Science (IESS 2.4)
|Number of page(s)
|Smart Healthcare & Pharmacy
|01 February 2024
Improving access to prescription-based care through patient-centered smart pharmacy ecosystems
Higher Institute for Public Health, Université Saint Joseph, Beirut
* Corresponding author: firstname.lastname@example.org
In smart cities, community pharmacies offer a range of health services, including clinical data gathering, medication dispensing, and automated alerts for precautions. Our paper reviews smart pharmacies, highlighting a shift from prescription-based treatment to patient-centered care. This transformation involves promoting a culture of cooperation and shared decision-making among stakeholders for value co-creation through seamless integration of pharmaceutical services and technology. Through the lens of Service Dominant (SD) Logic, this conceptual paper sets out to examine the context of smart pharmacies in the contemporary healthcare landscape, revealing their potential in advancing patient-centered care and driving collaborative value creation within a complex healthcare ecosystem.
© The Authors, published by EDP Sciences, 2024
This is an Open Access article distributed under the terms of the Creative Commons Attribution License 4.0, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
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