Issue |
ITM Web Conf.
Volume 76, 2025
Harnessing Innovation for Sustainability in Computing and Engineering Solutions (ICSICE-2025)
|
|
---|---|---|
Article Number | 05010 | |
Number of page(s) | 9 | |
Section | Emerging Technologies & Computing | |
DOI | https://doi.org/10.1051/itmconf/20257605010 | |
Published online | 25 March 2025 |
Augmented Reality in Retail Transforming Shopping Experiences through Interactive Product Visualization
1 CEO MahaaAi Group of Companies and International Labs, Dallas Texas, USA
2 Professor and Head, Department of Computer Science and Engineering, MLR Institute of Technology, Hyderabad, Telangana, India
3 Assistant Professor, CVR College of Engineering, Hyderabad, Telangana, India
4 Assistant Professor, Department of MBA, Sona College of Technology, Junction Main Road, Salem, Tamil Nadu, India
5 Assistant Professor, CSE, J.J. College of Engineering and Technology, Trichy, Tamil Nadu, India
6 Professor, Department of ECE, New Prince Shri Bhavani College of Engineering and Technology, Chennai, Tamil Nadu, India
Narender.chinthamu@gmail.com
Drbalaramallam@gmail.com
ksowjanyabharathi1985@gmail.com
saravananselvakumar97@gmail.com
jaslinjs@jjcet.ac.in
pci.saravanan@gmail.com
Extend Reality (AR) is changing the retail industry, offering immersive and interactive product visualization experiences. This paper differs from past literature as it is the first to focus on AR in retail from a numerical and quantitative perspective, with a framework that is based on real samples in the industry that may close the gap between theory and practice. Drawing on an extensive academic literature review and case studies from diverse retail domains such as fashion, electronics and grocery shopping, this study dissects the impact of AR on user experience, customer engagement and purchasing behaviour. It also explores the technological, psychological and security impediments to AR adoption and offers strategic insights into scalable implementation. Utilizing AR, the study illustrates optimisation of marketing strategies, favourable consumer trust and ultimately long-term consumer retention in mustering artificial intelligence, data analysis and personalisation methods. In addition, the study examines the role of AR in sustainable retailing, business model formation, and future trends like blockchain-based AR transactions and 5G-enhanced experiences. By comparing AR with conventional retailing and other emerging digital shopping technologies, the present study demonstrates the disruptive capability of AR in revolutionizing the future of shopping experience.
Key words: AR / augmented reality / retail / retail technologies / digital shopping / interactive product trials / online shopping / personlisation / requested-from-Retail text / business models for AR / AR & web3 / consumer psychology
© The Authors, published by EDP Sciences, 2025
This is an Open Access article distributed under the terms of the Creative Commons Attribution License 4.0, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
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