ITM Web Conf.
Volume 38, 2021International Conference on Exploring Service Science (IESS 2.1)
|Number of page(s)||10|
|Published online||07 May 2021|
Safeguarding Information in Service Science with Service Integration
1 Research & Digital Development, Civiltà Digitale – APS
2 Department of Mathematics and Computer Science, Karlstad University Sweden
3 Department of Computer, Control and Management Engineering Antonio Ruberti Sapienza Univiversity of Rome
Service Science can be described through information, that underpins knowledge as enabler of service value chain. Therefore data, as a part of information, is a basic asset of the service market where undertakings constantly face high competition and try to protect such assets from malicious attackers. Information as to be preserved also for regulatory constraints, and traditional organizational models can have limits in doing so. In this paper it is discussed the possibility to manage both data protection and cyber security through an information security integrated management service (ISIMS). In fact, as per other cross-functional knowledge, information security and data privacy compliance can be managed via an integrated approach, as a possible evolution of the common organizational separation between their respective domains, namely Legal and IT. Moreover, this paper identifies major areas of benefits as well as current lack of integrated systems for information safeguard in Service Science.
© The Authors, published by EDP Sciences, 2021
This is an Open Access article distributed under the terms of the Creative Commons Attribution License 4.0, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
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