ITM Web Conf.
Volume 55, 2023First Workshop affiliated to the annual International Conference on Exploring Service Science (IESS Workshop 2.3)
|Number of page(s)||12|
|Section||IESS Workshop Papers|
|Published online||27 July 2023|
Advancing Sustainable Manufacturing through Pay-per-Use Servitization Model
1 Electrolux Professional S.p.A., Research Hub, 33170 Pordenone, Italy
2 University of Pisa, Department of Information Engineering, 56122 Pisa, Italy
3 University of Florence, Department of Industrial Engineering, 50139 Florence, Italy
* Corresponding author: firstname.lastname@example.org
In the face of global environmental challenges and their significant impact, manufacturing firms have been recognized as major contributors to environmental degradation and emissions. Additionally, these firms encounter various challenges arising from evolving economies, emerging competitors, shifting consumer preferences, and rapidly advancing digital technologies. To address these challenges and foster innovation, manufacturers are turning to servitization as a strategic approach. Within servitization, the pay-per-use service model emerges as a promising solution. Furthermore, integrating circular economy principles into this model presents an opportunity for sustainable business practices. This paper examines successful examples of companies that have adopted servitization and effectively implemented pay-per-use models while incorporating circular economy principles. Drawing upon these lessons, we propose the “Wheel of Servitization” framework, which enables manufacturers to approach servitization holistically, ensuring that all critical dimensions are addressed to maximize the likelihood of success. By embracing servitization and pay-per-use models within a circular economy context, manufacturing companies can embark on a pathway towards sustainability, addressing environmental concerns and simultaneously meeting the demands of a rapidly changing business landscape.
Key words: Sustainable manufacturing / Servitization / Pay-per-use model / Circular economy / Wheel of Servitization framework
© The Authors, published by EDP Sciences, 2023
This is an Open Access article distributed under the terms of the Creative Commons Attribution License 4.0, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
Current usage metrics show cumulative count of Article Views (full-text article views including HTML views, PDF and ePub downloads, according to the available data) and Abstracts Views on Vision4Press platform.
Data correspond to usage on the plateform after 2015. The current usage metrics is available 48-96 hours after online publication and is updated daily on week days.
Initial download of the metrics may take a while.