ITM Web Conf.
Volume 55, 2023First Workshop affiliated to the annual International Conference on Exploring Service Science (IESS Workshop 2.3)
|Number of page(s)||7|
|Section||IESS Workshop Papers|
|Published online||27 July 2023|
From Diagnosis to Melioration of Sustainable Development in SMEs: The SME-Sustainability Compass
SME research institute (INRPME), Université du Québec à Trois-Rivières, Canada
* Corresponding author: Francois.Labelle@uqtr.ca
The paper presents the Sustainability compass, which aims at supporting small and medium-sized enterprises (SMEs) to improve the performance of their sustainable development; hereafter called the SME Sustainable compass (SME-SC). Firstly, the paper introduces the result of the first step of the project that proposes the Sustainability compass as an online diagnostic tool. Thus, the paper continues with the second step of the project, which uses the data captured in the previous step to develop a recommender system to suggest the models to follow, and specific recommendations of those role models. Accordingly, a general architecture for the SME-SC is presented. Finally, the paper ends with a discussion, conclusion, and further research directions.
© The Authors, published by EDP Sciences, 2023
This is an Open Access article distributed under the terms of the Creative Commons Attribution License 4.0, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
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